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Driver Recognition and Device Exception Issues

Q1: Driver Recognition and Device Exception Issues

Problem Description

When using firmware with different configurations or channel counts during development or debugging, device recognition exceptions may occur, or the device may fail to function properly after recognition exceptions.

Root Cause Analysis

When the recording channel count is modified, the new configuration does not match the configuration cached by the Windows system, causing the system to fail to correctly recognize the current device state. In such cases, it is necessary to clear the cached data and re-recognize the device.

Solutions

Device Manager - Audio Devices

  1. Connect the device to the computer
  2. Open Device Manager
  3. Locate the "Sound, video and game controllers" category
  4. Right-click on the relevant audio device
  5. Select "Uninstall device"
  1. Connect the device to the computer
  2. Open Device Manager
  3. Locate the "Sound, video and game controllers" category
  4. Right-click on the relevant audio device
  5. Select "Uninstall device" and check "Delete the driver software for this device"
  6. Reinstall the driver software
  7. Reconnect the device and wait for successful system recognition

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